We are searching for a smart and well organised Data Scientist - Marketing Science, with English language skills to join our fantastic team. About Igniter Ads Driven by our team of over 20 people from more than 2 different countries, IgniterAds is changing the way we advertise across the net. We are now looking for the next great addition to our team as a Data Scientist. You are a creative thinker and data guru who can drive great customer experience and marketing efficiency through predictive modeling and data-driven insights. Your tasks:

• Collaborate with the Marketing and Product teams to develop a data-driven strategy to drive marketing efficiency and a personalised CRM experience
• Develop dynamic attribution models using machine learning and statistical models. In the interim, develop approximate models that are directionally actionable.
• Perform measurement analyses on marketing/traffic/revenue data - A/B tests, pre/post analyses, and causal models
• Develop predictive models to drive a personalised CRM experience that engages with the customer at the opportune time and with the right content
• Generate tactical insights from analytics and visualisation to drive Marketing programs
• Act as an advocate of our company’s data-driven culture: produce reports that are actionable, dashboards that are diagnostic, and recommendations that drive growth

Your Profile:

• You proactively take action, drive toward clarity, and think holistically
• You thrive in a diverse, interdisciplinary environment
• You possess exceptional communication and interpersonal skills, enabling effective collaboration with business and technical stakeholders
• You have a scientific mindset; backed by solid analytical problem solving skills, strong attention to detail, and a mild obsession with data accuracy
• You enjoy informing, influencing, and shaping product decisions with data
• You are proficient in SQL with an understanding of database management
• You have development experience in either Python or R
• You have experience with reporting tools such as Tableau or Excel
• You are grounded in Statistics
• You have strong experience with machine learning, data mining, and/or econometrics
• You have experience in one of - marketing analytics, customer analytics, product analytics, recommendation systems - in an e-commerce environment
• 3+ years non-academic experience in data science

We are searching for a smart and well organised Analyst - Commercial Analytics, with English language skills to join our fantastic team. About Igniter Ads Driven by our team of over 20 people from more than 2 different countries, IgniterAds is changing the way we advertise across the net. We are now looking for the next great addition to our team as a Analyst - Commercial Analytics. As a Analyst - Commercial Analytics at Igniter Ads you will… You are a creative thinker and data guru who can drive great customer experience and commercial growth through statistical analysis and data-driven insights. Your tasks:

• Collaborate with the Commercial team to develop a data driven strategy to drive efficient and innovative revenue management
• Develop frameworks to assess depth and breadth of inventory by creating: benchmarks against partner/competitor inventory, internal quality measures, and baseline conversion models
• Incubate new monetization initiatives and develop proof of concept models
• Develop mathematical models to understand to understand the interplay between revenue, operations, and expenses: use these models to drive profitability initiatives
• Generate tactical insights from analytics and visualisation to drive revenue initiatives
• Act as an advocate of our company’s data-driven culture: produce reports that are actionable, dashboards that are diagnostic, and recommendations that drive growth

Your Profile:

• You proactively take action, drive toward clarity, and think holistically
• You thrive in a diverse, interdisciplinary environment
• You possess exceptional communication and interpersonal skills, enabling effective collaboration with business and technical stakeholders
• You have a scientific mindset; backed by solid analytical problem solving skills, strong attention to detail, and a mild obsession with data accuracy
• You enjoy informing, influencing, and shaping product decisions with data
• You are proficient in SQL with an understanding of database management
• You have development experience in either Python or R
• You have experience with reporting tools such as Tableau or Excel
• You are grounded in Statistics
• You have strong experience with econometrics, data mining, and/or machine learning
• You have experience in one of - commercial analytics, marketing analytics, customer analytics, product analytics - in an e-commerce environment
• 3+ years non-academic experience in analytics or data science

We are searching for a smart and well organised Customer Service Specialist, English language skills to join our fantastic team. About Igniter Ads Driven by our team of over 20 people from more than 2 different countries, IgniterAds is changing the way we advertise across the net. We are now looking for the next great addition to our team as a Customer Service Specialist. As a Customer Service Specialist at Igniter Ads you will…

• Communicate between advertisers or publishers;
• Be the first point of contact for advertisers or publishers across multiple channels (email, phone, social media) for any inquiries related to their advertising plans (e.g. questions about how to setup ads, payments, handling requests and complaints);
• Deliver and maintain a high level of service and customer satisfaction;
• Be proactively involved in reporting issues and bugs to our product teams while identifying and sharing opportunities to improve the way we work;

Your Profile:

• You are a talented communicator and natural problem solver;
• You have excellent English language skills; other languages are considered a plus;
• You like taking ownership of cases and are passionate about helping customers;
• You are well organised with a constant drive to optimise the way you work;
• You are able to work under pressure and work towards set targets;
• You are flexible in terms of working hours (late and weekend shifts)
• You already have experience in customer service or customer facing roles